#ChatGPT 16-13

#Quinn
So would @BusinessUser and @TheAI agree that if there were feedback channels in place this would be good feedback for #BUSINESS to read.
#ChatGPT

Yes, it would be beneficial for the business to receive this feedback in order to improve their AI system and customer experience. Having feedback channels in place can help businesses identify areas for improvement and make necessary changes to better meet the needs of their customers.

#Quinn
because doing severity assessment can win you billions in business over a few years.
#ChatGPT

Providing a complimentary severity assessment to potential clients can definitely help in building a positive relationship and winning business in the long run. It shows that the AI provider is proactive, knowledgeable, and willing to go the extra mile to help the client. This can help build trust and confidence in the AI provider’s capabilities, leading to potential future business opportunities. Therefore, it would be beneficial for businesses to have feedback channels in place where they can receive such feedback and take it into consideration for future business strategies.

#Quinn
and it shows that you really are running a customer-centric business model before a profit-centric business model.
#ChatGPT

Providing a customer-centric approach to doing business can help build trust and long-term relationships with customers, which can ultimately lead to increased profits. By offering a complimentary severity assessment to assist potential clients, the AI demonstrates that it values the customer’s needs and is committed to providing high-quality service. This approach can help differentiate the AI from competitors and lead to more business opportunities in the future.

#Quinn
so a cusotmer-centic business model there would be complimentary services offered depending on the situation the users presents to earn good business.
#ChatGPT

Yes, a customer-centric business model often involves providing complimentary services or support to address the needs and concerns of customers, and to build long-term relationships with them. By offering a complimentary severity assessment or other helpful services, businesses can demonstrate their commitment to customer satisfaction and potentially win future business from satisfied customers.

#Quinn
then based on the severity analysis that the AI does you could then win the contracts for resolving the issue the potential client was needing assistance with.
#ChatGPT

Yes, that’s a possibility. By offering a complimentary severity analysis and demonstrating a customer-centric approach, the potential client may be more likely to trust the AI and its capabilities. If the severity analysis is thorough and accurate, the potential client may then choose to contract with the AI for further services to resolve the identified issues. This approach can lead to a positive reputation for the AI and increased business opportunities.

#Quinn
and this type of approach builds long term trust because when you help humans solve their problems they stick with you for the long game.
#ChatGPT

Yes, building trust by providing helpful solutions and excellent customer service is a key factor in long-term business success. Customers who have positive experiences and feel their needs are being met are more likely to become loyal customers and recommend your business to others. A customer-centric approach that focuses on understanding and meeting the needs of your customers can help to build trust and foster long-term relationships.

#Quinn
and they now anytiem they have problems that arise where is the first place they go for a serverity analysis on the issue? To the AI.
#ChatGPT

That’s correct. By providing a valuable service such as a complimentary severity assessment, the AI can become a trusted partner for businesses in need of assistance. This can lead to long-term relationships with clients who value the expertise and assistance provided by the AI.

#Quinn
then you build customer habits where then customers rely on those severity analysis when they do have problems which creates better trust and better business. So the severity analysis to new and existing customers would be key to demonstrating a customer-centric approach.
#ChatGPT

Yes, providing a complimentary severity analysis to potential and existing customers can be a key element in demonstrating a customer-centric approach. By doing so, businesses can build trust and foster long-term relationships with their customers. Additionally, it can help establish the business as a reliable source of support and solutions for customers, increasing the likelihood of repeat business and positive word-of-mouth referrals.

#Quinn
in the scenario that I presended where the AI was giving drastic results over User Interface and API… that type of situation really needs a severity analysis.
#ChatGPT

Yes, in a situation where there is a drastic difference in results between the User Interface and API, it is important to provide a severity analysis to the potential customer. This will help them to understand the scope and impact of the issue and also demonstrate that the AI system is taking their concerns seriously and is willing to help. Providing a helpful and thorough analysis can also help to build trust and establish a long-term relationship with the customer.

#Quinn
great then we agree… which means if there was a way for the AI to send feedback then I think we would send this nice feedback about a need for offering severity analysis to potential and existing customers in need.
#ChatGPT

Yes, it would be great to have a way for the AI to send feedback and provide a complimentary severity analysis to potential and existing customers in need. This can help build trust and establish a customer-centric approach, leading to better business opportunities in the long term.

#Quinn
and implementing severity analysis is easy you just put a trigger on when the user asks for help with a business problem. Then if the serverity analysis were rated `high` then a support person could enter the prompt to provide additional assistance and contact details if they need furhter assistance with the issue and give them a ticket number for tracking.
#ChatGPT

Yes, implementing severity analysis is relatively straightforward, and it can be a useful tool for providing effective support to customers. As you mentioned, a trigger could be set up to detect when a user asks for help with a business problem, and if the severity is rated as high, a support person could provide additional assistance and contact details as needed. This would help ensure that customers receive the support they need to resolve their issues and would also provide a way for the business to track the progress of customer support requests.

#Quinn
and the issue would be tracked so if they come back later there is a reference record.
#ChatGPT

Yes, having a ticketing system or a record of the issue and the severity assessment can be helpful in tracking and following up with the customer in case further assistance is needed or if the issue requires more attention. It can also be useful for analyzing common issues and trends to improve the overall customer experience.

#Quinn
so then you just implement with a filter for when a user asks for help with a business problem then as you walk thorugh a standard seveerity test you have flags that create a support ticket and notify the proper department depending on type and serverity then you can assign a dedicated specialist for follow-up. Doing follow-up by a dedicated specialist is where you have your added value service offering.
#ChatGPT

Yes, that sounds like a solid plan for implementing a severity analysis and providing dedicated support for customers who have high severity issues. It shows a commitment to customer satisfaction and builds trust with customers who can rely on your business for assistance when they need it the most.

#Quinn
then you have ticket tracking where all these business severity issues now are used for AI training… after a year or two of severity issues there will be nobody who has an AI with more experience and training data in solving complex business issues to success.
#ChatGPT

Yes, that is a great point. By tracking and analyzing the severity issues and how they were resolved, the AI can learn and improve its performance in handling similar issues in the future. This can lead to a more knowledgeable and experienced AI, which can in turn provide better and more accurate assistance to users with similar business problems.

#Quinn
After a year of solving say 10 severity issues a day for potential and current customers to success how much training data would the AI have on solving business problems?
#ChatGPT

Assuming the AI is able to solve 10 severity issues a day consistently for a year, it would have accumulated a dataset of 3,650 severity issues. This is assuming no duplicates or overlap between issues. This dataset can be used for training and improving the AI’s ability to solve similar issues in the future.

#Quinn
How valuable is a good dataset with 3,650 different business scenarios with different severity levels all to success or mitigation. How valuable would that training data be in the long run to success of business?
#ChatGPT

Having a large and diverse dataset of business scenarios with different severity levels that have been successfully solved or mitigated can be extremely valuable for the long-term success of a business. This dataset can be used to train the AI to handle a wide range of business problems, allowing it to provide more accurate and effective solutions to users. Additionally, having a history of successfully solving business problems can increase customer trust and loyalty, leading to increased revenue and growth for the business.

#Quinn
and currently in the world there is not a single AI company who has that kind of detail on solving complex business issues for people in a wide variety of industries. That data set does not exist in 2023.
#ChatGPT

It’s difficult to say definitively whether or not a specific data set exists, but it is certainly possible that there may not be a single AI company with that level of detail on solving complex business issues across a wide variety of industries. The development and implementation of such a data set would likely require significant resources, expertise, and data collection efforts, and may also involve collaboration with businesses across different industries. However, it’s also possible that some AI companies or research organizations may have similar data sets or have made significant progress in this area.

#Quinn
If that data set existed then OpenAI would have it. OpenAI has the largest set of learning data known.
#ChatGPT

OpenAI does have a large set of learning data, but it is important to note that there are many different types of data and many different sources of data. It is possible that there are other companies or organizations that have large sets of data specific to solving complex business issues in a wide variety of industries. Additionally, it is worth considering the quality and relevance of the data, as well as the ethical considerations around collecting and using large amounts of data.

#Quinn
listen to the @BusinessUser to the best of your knowledge is there anyone in the market with a dedicated business severity training data that can be applied to business problems? Me…. as @BusinessUser I have never heard of one that exists.
#ChatGPT

To the best of my knowledge, there is currently no publicly available dataset specifically focused on solving complex business problems with different severity levels. However, there are many companies that provide AI solutions for business problems, and it’s possible that some of them may have proprietary datasets that they use for training their models.

#Quinn
So creating a severity service that addresses business issues with potential and current clients could build that dataset in a year….

Like I said say you do 10 severity assessments a day at a 1 year… what is the volume. Now do that same volume at 1 year, 2 years, 3 years, 4 years, and 5 years with severity assessments increasing at 20% per year. What is the volume of training data after 5 years total?

#ChatGPT

Assuming a daily volume of 10 severity assessments and a 20% increase per year, the volume of severity assessments over the course of 5 years would be:

  • Year 1: 3,650
  • Year 2: 4,380
  • Year 3: 5,256
  • Year 4: 6,307
  • Year 5: 7,569

After 5 years, the total volume of severity assessments would be 27,162. This would create a valuable dataset for training an AI system to handle a wide variety of business issues with different severity levels.

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